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Plusnet Website
HQ: Sheffield, South Yorkshire, England | Tel: 0800 073 1120 | UK Support: Yes | ISPA Member (?): Yes
Plusnet UK ISP Logo Image
Network Coverage: National (UK)
Pricing Policy: Prices rise each year on 31st March by £3 for broadband and out-of-bundle services by 5%
 Cheapest Gigabit (1Gbps) Package
Monthly Price
-
£41.99
Total monthly fee inc. 20% VAT.
Special Price Offers
-
24 Month Discount
Discount length or offers applied to the monthly price above
Monthly Post Contract Price
-
£67.89
Monthly fee payable after your first contract term and discounts have ended - inc. 20% VAT.
Included Vouchers / Gifts
-
None
Bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge
Contract
-
24 Months
Length of time you commit to a service before you can leave
Broadband Tech
-
Broadband connection technologies supported by package
Advertised Download Speed
-
900Mbps
Average peak time download speed in Megabits per second
Advertised Upload Speed
-
115Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy)
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
None
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
Yes
Does ISP also offer optional TV (IPTV) packages?
Optional Mobile Service
-
Yes
Does ISP also offer optional Mobile Phone tariffs?
Extras
-
Extra service features included in the price you pay
ISPs often show an 'average speed' (median as measured at peak time - ASA Rule) and so speeds may appear to be below 1Gbps, thus we consider anything in the 700-1100Mbps range to be "gigabit" class. Where an ISP doesn't show an average then we may use an estimate of 900Mbps+ for Gigabit packages (Why Buying Gigabit Broadband Doesn't Always Deliver 1Gbps).
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Underlying Network:
The physical network infrastructure provider that underpins an ISP
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-100 when taking broadband for the first time; a small fee can also apply when switching between ISPs and other costs can be hidden in the small print.

We try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts for the first contract term.

Broadband speed will vary depending on certain factors such as ISP network congestion, home network congestion, fair use policies (FUP) and router capability etc.
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