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Information Key
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Onestream Website
HQ: Fareham, Portsmouth, Hampshire, England | Tel: 0333 241 4449 | ISPA (?): No | Complaints Firm (?): Ombudsman Services
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NOTE: The monthly prices below show the total cost INCLUDING any Line Rental charge, as required by the ASA (here).
 Cheapest Package (Scroll down for 'Premium')
Monthly Price + Line Rental
-
£21.99 (*27.99)
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
18 Month Discount
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£9.99
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Broadband Tech
-
FTTC (VDSL2)
Broadband connection technologies supported by package.
Max Download Speed
-
55Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
45Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
10Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
8Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Rates
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
No
Does ISP offer TV (IPTV) packages?
Optional Mobile Service
-
No
Does ISP offer Mobile Phone tariffs?
Extras
-
Voice Phone Calling, Internet Security (Anti-Virus etc.)
Extra service features included in the price you pay

 Premium Package - Benchmark Approx £40 - £50 Monthly
Monthly Price + Line Rental
-
£22.99 (*29.99)
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
18 Month Discount
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£9.99
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Broadband Tech
-
FTTC (VDSL2)
Broadband connection technologies supported by package.
Max Download Speed
-
76Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
67Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
20Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
17Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Rates
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
No
Does ISP also offer optional TV (IPTV) packages?
Optional Mobile Service
-
No
Does ISP also offer optional Mobile Phone tariffs?
Extras
-
Voice Phone Calling, Internet Security (Anti-Virus etc.)
Extra service features included in the price you pay
NOTE: If an ISP doesn't show an 'average speed' then we use these Down/Up Mbps estimates for ADSL (20/1 = 10/1), FTTC (40/10 = 36/9, 55/10 = 50/9, 80/20 = 66/18) and G.fast / FTTP (160/30 = 145/29, 330/50 = 300/49) on Openreach's network.
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-100 when taking broadband for the first time; a small fee can also apply when switching between ISPs. Many extra costs can also be hidden, more on those here: Exposing Hidden and Confusing UK Broadband ISP Charges.

Note, we try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).
 Latest UK ISP News
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 Cheapest Superfast Broadband ISPs
  • Onestream £21.99 (*27.99)
    Speed 45Mbps, Unlimited
    Gift: None
  • NOW TV £22.00 (*40.00)
    Speed 36Mbps, Unlimited
    Gift: None
  • TalkTalk £22.00 (*29.95)
    Speed 38Mbps, Unlimited
    Gift: None
  • Hyperoptic £22.00
    Speed 50Mbps, Unlimited
    Gift: Promo Code: HYPERSALE
  • Plusnet £22.50 (*36.52)
    Speed 36Mbps, Unlimited
    Gift: £50 Reward Card
Large Availability | Compare More ISPs
 Cheapest Ultrafast Broadband ISPs
  • Vodafone £25.00
    Speed: 100Mbps, Unlimited
    Gift: None
  • Virgin Media £26.99 (*44.00)
    Speed: 108Mbps, Unlimited
    Gift: None
  • TalkTalk £28.00 (*39.95)
    Speed: 145Mbps, Unlimited
    Gift: £14 for First 6 Months
  • Gigaclear £29.00 (*44.00)
    Speed: 100Mbps, Unlimited
    Gift: Promo Code: HELLO2021
  • Hyperoptic £29.00 (*35.00)
    Speed: 150Mbps, Unlimited
    Gift: Promo Code: HYPERSALE
Large Availability | Compare More ISPs
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