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KCOM Website
HQ: East Riding of Yorkshire, England | Tel: 01482 602 555 | UK Support: Yes | ISPA Member (?): Yes
KCOM UK ISP Logo Image
Network Coverage: England - East Yorkshire, North Lincolnshire
Pricing Policy: Price increases March 2025 by CPI + 3.9%.
 Cheapest Ultrafast (100Mbps+) Package
Monthly Price
-
£24.99
Total monthly fee inc. 20% VAT.
Special Price Offers
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24 Month Discount
Discount length or offers applied to the monthly price above
Monthly Post Contract Price
-
£47.99
Monthly fee payable after your first contract term and discounts have ended - inc. 20% VAT.
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£24.99
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge
Contract
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24 Months
Length of time you commit to a service before you can leave
Broadband Tech
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Broadband connection technologies supported by package.
Advertised Download Speed
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175Mbps
Average peak time download speed in Megabits per second
Advertised Upload Speed
-
50Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
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Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
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Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Rates
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
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Yes
Does ISP offer TV (IPTV) packages?
Optional Mobile Service
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Yes
Does ISP offer Mobile Phone tariffs?
Extras
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Voice Phone Calling, FREE Wi-Fi (Hotspots), Parental Controls
Extra service features included in the price you pay
NOTE: If an ISP doesn't show an 'average speed' then we use these Down/Up Mbps estimates for ADSL (20/1 = 10/1), FTTC (40/10 = 36/9, 55/10 = 50/9, 80/20 = 66/18) and G.fast / FTTP (160/30 = 145/29, 330/50 = 300/49) on Openreach's network.
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-100 when taking broadband for the first time; a small fee can also apply when switching between ISPs and other costs can be hidden in the small print.

We try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).
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