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Information Key
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WightFibre Website
HQ: Isle of Wight, England | Tel: 01983 24 24 24 | ISPA (?): No | Complaints Firm (?): Ombudsman Services
WightFibre UK ISP Logo Image
Note: The monthly prices below show the total cost INCLUDING any Line Rental charge (where needed).
Network Coverage: England - Isle of Wight
 Cheapest Package (Scroll down for 'Premium')
Monthly Price + Line Rental
-
£37.49
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
None
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Broadband Tech
-
FTTP (FTTH / FTTB), Cable (DOCSIS)
Broadband connection technologies supported by package.
Max Download Speed
-
100Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
100Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
?Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
?Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited (FUP)
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
None
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
Yes
Does ISP offer TV (IPTV) packages?
Optional Mobile Service
-
No
Does ISP offer Mobile Phone tariffs?
Extras
-
Extra service features included in the price you pay

 Premium Package - Benchmark £50 - £60 Monthly
Monthly Price + Line Rental
-
£37.49
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
None
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Broadband Tech
-
FTTP (FTTH / FTTB), Cable (DOCSIS)
Broadband connection technologies supported by package.
Max Download Speed
-
100Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
100Mbps
Average peak time download speed in Megabits per second
Max Upload Speed
-
?Mbps
Maximum or typical upload speed in Megabits per second
Average Upload Speed
-
?Mbps
Average peak time upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited (FUP)
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
None
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
Yes
Does ISP also offer optional TV (IPTV) packages?
Optional Mobile Service
-
No
Does ISP also offer optional Mobile Phone tariffs?
Extras
-
Extra service features included in the price you pay
NOTE: If an ISP doesn't show an 'average speed' then we use these Down/Up Mbps estimates for ADSL (20/1 = 10/1), FTTC (40/10 = 36/9, 55/10 = 50/9, 80/20 = 66/18) and G.fast / FTTP (160/30 = 145/29, 330/50 = 300/49) on Openreach's network.
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-100 when taking broadband for the first time; a small fee can also apply when switching between ISPs and other costs can be hidden in the small print.

We try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).
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