ISP Reviews by 1-a.t-7

Been having problems with EE/Orange for years. Atm, i am apparently in the 10 day BT line reset period and my speed started off at 2.8mbps and has gradually decreased to the 0.7 mbps that I am now receiving. EE have been most unhelpful, fobbing me off with ******** at every opportunity, as I call them regularly due to a constantly fluctuating speed which is usually below 1mb for the whole time I have used this company as my ISP. Surely I am receiving internet speeds below their contractual minimum and am entitled to terminate my contract and expect compensation for paying for a service I do not receive. I will wait for the ******** 10 day line stabilization period to finish and then demand my contract to be terminated if my optimum speed of 8mb is nowhere near reached.