I have been with IDNet for just over one year.
The only hiccup was right at the start which was dealt with very quickly and efficiently and was down to an Openreach issue.
On the occasion I have contacted support it has been a very quick and efficient service. Network wise they have great peering and latency always seems to be good.
Compared to the previous ISPs IDNet has been a real breath of fresh air! At renewal time I have previously always churned to another ISP, this time I have committed to a second year
Time With Provider: 13 Months
Package Name: GFAST 160/30 UltraFast Basic