I have been with idnet for many years and simply can not fault them. Whenever I have had a fault it is just one phone call to speak to a member of the team (everybody is based in Hitchin so no overseas call centre) and the problem is solved. If it is a more serious problem and you are calling out of hours you will be called first thing in the morning to get the issues resolved.
Being an a small ISP you still get the personal touch like a phone call 24-48 hrs later to check the problem is still solved.
I cannot praise theses guys enough, sign up you won’t be disappointed!
Time With Provider: 10 Years
Package Name: Broadband fixed line