The following page displays a list of all the broadband ISP reviews posted by Johnschon (display name) to this system. Reviews can be edited by both the author and admins.
◉ ISP Reviews by Johnschon
Breathe (Broadband Fixed Line)
Posted: 20th Jan, 2013
By:
Johnschon
Title: Zetnet - Terrible
Since early July 2009, Zetnet has gone from being a great and reliable SIP to total rubbish. In mid July they attempted to change our email to a new platform. Since then for over two weeks they lost all our emails, including incoming from customers and prospects.
And their technical support people (who as others have said it proved very difficult to contact) could do nothing.
Eventually we managed to move our hosting to another provider, but we are still struggling to get a MAC code to move our broadband away.
Based on our experience I would avoid Zetnet and Breathe at all costs.
If I could give them a 0 in each category I would.
Time With Provider:
Package Name:
And their technical support people (who as others have said it proved very difficult to contact) could do nothing.
Eventually we managed to move our hosting to another provider, but we are still struggling to get a MAC code to move our broadband away.
Based on our experience I would avoid Zetnet and Breathe at all costs.
If I could give them a 0 in each category I would.
Time With Provider:
Package Name:
Value
Speed
Support
Services
Breathe (Broadband Fixed Line)
Posted: 17th Jul, 2009
By:
Johnschon
Breathe bought Zetnet and precipitated the fiasco that has recently led to ourselves and many others losing our email for over two weeks.
The only way to access customer support is through an expensive 0871 number and they couldn't help anyway.
No one in senior positions at Breathe seems to bother to respond to email complaints.
I suggest you keep away.
Time With Provider:
Package Name:
The only way to access customer support is through an expensive 0871 number and they couldn't help anyway.
No one in senior positions at Breathe seems to bother to respond to email complaints.
I suggest you keep away.
Time With Provider:
Package Name:
Value
Speed
Support
Services
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