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The following page displays a list of all the broadband ISP reviews posted by Mark W (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by Mark W

 iDNET (Broadband Fixed Line)
Posted: 19th Dec, 2018    By: Mark W
I have been using ID Net now for several years and have absolutely no complaints. The business in my view is very well managed and the team behind the company can't do enough. They make quite a technical area very easy to understand and nothing seems to be too much trouble. I think every customer they have - be it a corporate client or someone at home - is just as important to them.

There are bound to be glitches from time to time but they are very approachable and get to your problem very quickly - but problems to be honest are very infrequent.

Their billing is slick - with regular emails keeping you updated.

I like the fact I can get to know the team behind the company rather than simply be hanging on hold for a faceless call-center when I do need to talk to someone and I can get to someone quickly. It's a local, successful business for me and above all, I just like the fact that it works and I don't have to spend more time than is necessary on an area that I have very little expertise in or have a great deal of time for. This is all taken out of my hands and managed brilliantly.

iDNET also support my local community - supporting local events etc which means there's a conscience too which resonates a great deal with me. Bottom line is they do a great job and I would have no hesitation at all in recommending iDNET and indeed I have done on several occasions.

Time With Provider: 4 Years
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