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The following page displays a list of all the broadband ISP reviews posted by planetjim (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by planetjim

 Jurassic Fibre (Broadband Fixed Line)
Posted: 08th Jul, 2022    By: planetjim
Full Star Empty Star Empty Star Empty Star Empty Star
Title: Miffed.
Jurassic have completed an FTTP infrastructure build for my street in Bridgwater and have connected customers, but my home is not covered. Great :-(

Weeks spent digging up my road, usual chaos of pathways being torn up and machinery noises at all hours; OK I want fibre so no problem. Many days of engineers working in/on street cabinets. Jurassic clear up and disappear, I wait for my call from them as I signed up for connection on 1st April. Chased them by phone, promised return call, never materialised. Wait a few weeks contact them again. This time good customer service but end result is that my connection has been pushed back to an undetermined date. Great :-(

For over 3 months I've been waiting, I have a Jurassic customer ID. Jurassic verified my identity by flipping a £1 card payment but after all this Jurassic have decided that my home isn't worth connecting. Great :-(

Becoming a Jurassic customer doesn't mean that you get connected!

Time With Provider: 3 Months
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Full Star Full Star Half Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
 AAISP (Broadband Fixed Line)
Posted: 07th Jun, 2020    By: planetjim
Full Star Full Star Full Star Full Star Full Star
10 years!

AAISP have always provided a very professional and competent service. All support departments have been excellent but with a special mention to the technical support folks who have always remained calm, competent and helpful even when I've been tearing my hair out.

I've used a variety of connections with AAISP - ADSL, VDSL, EoFTTP and bonded DSL all have performed well with little downtime, low latency and good sync speeds. I particularly like the availability of ipv4 subnets, my business could not have functioned without the availability of ipv4 addresses in the quantities I needed.

I've now sold my company and wish to thank AAISP for the quality of their service over the past 10 years. GREAT SERVICE.

I'd also like to mention the enjoyment and occasional nugget of good information I've gained by reading revK's blog - https://www.me.uk/

Thanks AAISP and all success to you in the future.




Time With Provider: 10 Years
Package Name: 1 x 5TB G.Fast + 2 x 5TB VDSL Bonded
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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