ISP Reviews by planetjim

Jurassic have completed an FTTP infrastructure build for my street in Bridgwater and have connected customers, but my home is not covered. Great :-(

Weeks spent digging up my road, usual chaos of pathways being torn up and machinery noises at all hours; OK I want fibre so no problem. Many days of engineers working in/on street cabinets. Jurassic clear up and disappear, I wait for my call from them as I signed up for connection on 1st April. Chased them by phone, promised return call, never materialised. Wait a few weeks contact them again. This time good customer service but end result is that my connection has been pushed back to an undetermined date. Great :-(

For over 3 months I've been waiting, I have a Jurassic customer ID. Jurassic verified my identity by flipping a £1 card payment but after all this Jurassic have decided that my home isn't worth connecting. Great :-(

Becoming a Jurassic customer doesn't mean that you get connected!

10 years!

AAISP have always provided a very professional and competent service. All support departments have been excellent but with a special mention to the technical support folks who have always remained calm, competent and helpful even when I've been tearing my hair out.

I've used a variety of connections with AAISP - ADSL, VDSL, EoFTTP and bonded DSL all have performed well with little downtime, low latency and good sync speeds. I particularly like the availability of ipv4 subnets, my business could not have functioned without the availability of ipv4 addresses in the quantities I needed.

I've now sold my company and wish to thank AAISP for the quality of their service over the past 10 years. GREAT SERVICE.

I'd also like to mention the enjoyment and occasional nugget of good information I've gained by reading revK's blog - https://www.me.uk/

Thanks AAISP and all success to you in the future.