Oh Dear. This is a nightmare! Their tech support says they can't do SMTP (mail) forwarding. Neither do they appear to have webmail. It's only a day into service with them so maybe this will change but for now I have no outgoing email and a somewhat ineffectual support who TBH seem to be clueless.
I'm sure they can do this - if only I could find someone who actually knew something
UPDATE: Three weeks in. The speed achieved is about half the offer speed - 36Mbps rather than the 55-75 I'm paying for. Any complaint about speed simply triggers their standard pro-forma "things to check" response. Their router stubbornly reports a 40Mbps connection. I ended up using Mailjet for mail. My regard for their tech support remains low. Why can't these guys employ someone who (a) knows something and (b) is empowered to do something constructive.
UPDATE: After ~ a month I finally got the promised speed - 77Mbps. (I pointed out to them that it was likely to be a config item at their end).
Time With Provider: 2 Months
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