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IanR's Review for Breathe
Breathe (Broadband Fixed Line)
Posted: 20th Jan, 2013
By:
IanR
Title: Terrible
I ended up with Breathe as an ISP after they took over ZetNet.
I was without eMail to my own Domain for 3 months and had no access to Support. None of the previous Support numbers or contacts were "manned" and only limited replies were received to any of the Breathe Support contacts.
I didn't even receive a reply to my cancellation notification, until I requested a Mac code.
Then the Mac code was held hostage on the claim that I Owed them for the next 30 days Service as they had not received my cancellation (30 days notice).
My Domain is still being held Hostage for the same Reasoning, 9 months after cancellation.
Awful, Awful company.
Time With Provider:
Package Name:
I was without eMail to my own Domain for 3 months and had no access to Support. None of the previous Support numbers or contacts were "manned" and only limited replies were received to any of the Breathe Support contacts.
I didn't even receive a reply to my cancellation notification, until I requested a Mac code.
Then the Mac code was held hostage on the claim that I Owed them for the next 30 days Service as they had not received my cancellation (30 days notice).
My Domain is still being held Hostage for the same Reasoning, 9 months after cancellation.
Awful, Awful company.
Time With Provider:
Package Name:
Value
Speed
Support
Services
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