Many reading this site will know that Breathe have taken over Zetnet, a previously reliable and trusted ISP - with disastrous consequences.

I am a now ex-Zetnet customer who has never before written an online review but feel I must say something about the shocking performance of Breathe following their takeover of Zetnet.

Before finally migrating, I experienced over a month of no email (on my own domain, managed by Breathe) followed by overbilling and finally the frustration of trying to have a fault diagnosed that left me with no broadband for 2 weeks during which time having spent literally hours on hold to cusomer services at Breathe I finally migrated to Fast who had the problem resolved in 24hours following the migration.

Breathe customer services line has a queuing system that only allows a 15 minute hold time - if you are worse than 2nd in the queue, forget it - you will be cut off before the call is picked up (after which time you have thrown £1.50 down the drain).

I could not possibly more strongly recommend that you do not choose Breathe as a provider until such a time as they have sorted out their problems and got their act together.