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McCovican's Review for Firefly - Surfanytime

 Firefly - Surfanytime (Broadband Fixed Line)
Posted: 20th Aug, 2013    By: McCovican
Title: Spot On
So, I was a BE refugee looking through this here site for a new provider. I'm usually one of those annoying, demanding customers when it comes to ISPs that techs really love to hate. I know, I've been on the other end of customer services for long enough!

Had a look through the top 10. SurfAnyTime weren't the top rated, but they also didn't have a whole host of problems listed in the reviews. After some research, the details on their site plus the reviews had near enough sold me. Sent them off an email, to which I received a solid answer to my technical query, and a little human touch to things, which was definitely appreciated. Sold me.

I don't look for a lot of bells and whistles with my ISP (though these guys certainly have them), just a solid unlimited ADSL2+ LLU with a static IP and some decent support behind it. Seems some ISPs focus a little too much on the extras and forget what they're meant to be providing in the first place. Nice to find an ISP that has the basics right.

The guys I spoke to through my emails were excellent, and (another rarity) responded in really good time in every case. BE admittedly set the bar fairly high before they were strong-armed by Murdoch's Mob, but these guys have done it one better in every metric.

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