I have been with Andrews and Arnold now for many many years and I must say you get a lot for your money and dedicated support at no extra cost.
The only downside to A&A is BT Openreach and their lack of turning up, understanding the faults or willing to do anything. A&A are always on their toes but BT Openreach have no common sence or even redundancy in their network. If I had my way I would have a cable laid from site direct to A&A but the distance is far too long.
Their graphs are excelent, even BT engineers are impressed with what we as a customer can see, we seem to see more than them.
A&A has many features such as packet dump and many more planed as they grow from strength to strength.
This is one company I would buy shared in if it was floated on the stock market.
You can't fault this ISP because their efforts to resolve issues are taken on a personal front.
They don't just provide internet access, so I would have a look at their website to get a better understanding of what they offer, and if they don't offer it then I'm sure they will in the future!
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