Daisy Group

Summary: Ex Griffin customers
November 1st, 2012 (Last Edited: November 1st, 2012)
Griffin were good - Daisy aren't. Daisy seem to be unable to show a legal paper trail from the Griffin 1 month contract (with no "we can change T&C 's when we want" clause) to Daisy's 3 month but supplier can change it when they want contract.
Customer service just quotes T&Cs but will not (cannot?) answer this question. Just gave 30 days notice, asked for the MAC code, cancelled the dd. Will their paperwork stand up? Will Offcom support them?
They blamed BT/our equipment for their intermittent service. Now got a way better service for less money by going direct with BT (who will always be running the last bit of the connection anyway as no-one else has cables in the ground near us).
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