When moving from an office in the centre of a Town (that had Fibre internet from both Virgin and BT) to a rural office, we had terrible problems getting a reliable service with a decent speed.
We had problems with our VoIP service due to lack of upstream bandwidth on the very long line to our office.
We had problems with our backups due to downstream bandwidth (was taking longer than a week to transfer a weeks worth of backups)
After discussion with BT on when our line would support FTTC we were basically told "never" and our only option was a very expensive etherflow solution.
All hope was seemingly lost on getting a stable, speedy connection for our rural offices that didn't cost the earth.
After discussions with the very helpful staff at A&A (via their very convenient IRC channel as well as via phone), the possibility of bonding multiple lines together came up. I was only aware of this previously as a technical possibility but wasn't aware that ISPs could actually do t his!
So, we had three lines installed and bonded together.
We went from 5Mbps down and 460Kbps up, to 13Mbps down and 1.7Mbps up
Although more expensive than simply having one line, this option gave us a usable connection on our very long line, without having to resort to installing fibre at the cost of many thousands of pounds.
The staff at Andrews and Arnolds clearly described what was needed at our side, and configured the kit before sending it out, with it almost being a plug and play solution.
All in all I am very happy with the solution they provided.
They aren't the cheapest, but the service types and service levels they offer cannot be matched.
Anyone that needs something over and above the cheap mainstream solutions can do no better than look at A&A
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