I have been with virgin for over 3 years and for the most things were good. Being on plan one and paying ?24.99 when they introduced Bundle one for ?19.99 to include unlimited 8meg plus free evening telephone calls...I changed packages. Oh what a mistake which will cost me dear. My broadband speed is now down 41kbs on a sunday night and at best 600kbs in the day time. Their is no email support at all and they just make you wait on the phone (25p per min). I am now trapped in a 12 month contract with them and it will cost me ?240 to get out. Please please do not make the same mistake as me and avoid virgin at all cost!!!!!!
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