UPDATE

Came back to Uno after using them from ADSL years ago (at the time they couldn't do FTTC at my address). Had First Utility (Shell), TT and John Lewis (Plusnet) VDSL since then.

Easy switch over from JL - no downtime at all. Get a higher sync than ever before and it has been rock solid since the switch. The website is overdue a overhaul (obviously doesn't affect the service) but other than that delighted with Uno (using Zen wholesale).

NB They no longer provide free web hosting and you need to be with OR to switch ie no moving from Talk Talk, Shell etc

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I've been using Uno Broadband Talk Surf (ADSL) for the past 16 months. The only reason I'm leaving is that Talk Fibre isn't available where I live.

Pros: excellent support, good value (~£23/month), cheap PAYG calls, used TT Business so I could tweak the SNR on my router to get 17Mbps, free web hosting with PHP and a MySql database.

Cons: website looks a bit dated - could do with being made responsive (not that it affects the service) and Talk Fibre coverage is limited.