Summary: Personal service and amazing tech
March 28th, 2018 (Last Edited: March 28th, 2018)
As a freelancer IT Consultant working from home I rely on having a reliable internet service at home. Andrews and Arnold were recommended to me by a friend and I have not been disappointed.

There was a slight hiccup with the initial order form, but when I phoned up I got straight through to someone who knew what they were talking about and fixed the problem immediately - this actually made me more confident about them not less.

The migration from my old ISP was seamless and EXACTLY on time. The comms from A&A were excellent through (both via email and SMS).

The router they provided just worked out of the box, but as a techie I was amazed to find a wealth of technical features and options that I could tweak if I wanted to.

The migration of my phone number from POTS to VOIP was also seamless. I had thought that using VOIP for phone calls might be problematic but it has been remarkably smooth and really had no impact on the reliability of quality of calls.

They aren't cheap compared to other providers - but actually for the level of service they provide I think it is remarkable how small the difference is. Definitely good value.
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