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Scott's Review for Origin Broadband

 Origin Broadband (Broadband Fixed Line)
Posted: 29th Aug, 2018    By: Scott
Full Star Full Star Full Star Full Star Half Star
Title: Good Performance and Helpful Support
I joined Origin back in Nov 17. After a short delay in my setup (Due to adverse weather) I was up and running.

I opted to use my own router in conjunction with an Openreach VDSL modem, which their support helped me configure.

My package provides 80 down / 20 up. My most recent speed test gives the following results: 73.5 down / 18.5 up.

Overall I have been very happy with my connection, it has remained very stable, and I'm receiving the speeds I was sold.

My only complaint is that the ISP performs 'Carrier Grade NAT'. This isn't a problem for most people, but it is for those that use services such as Xbox Live. Being on their top package - which they advertise as being suitable for online gaming - I find it slightly misleading as CGNAT prevents getting the full experience as VOIP issues can occur. However, a quick tweet to their support, and they were able to sort me out with a Static IPv4 address which has resolved the NAT issues i've been having. This was all resolved within 24hrs, so I was happy with the outcome.

I would like to see Origin adopt IPv6, as this currently isn't an option. Their support have stated that this will be rolled out in the near future.

To sum up, my experience with Origin has been very positive, in both connection performance, and interactions with their support team.



Time With Provider: 10 Months
Package Name: Origin Max
Value
Full Star Full Star Full Star Full Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Full Star Full Star Full Star Half Star
Services
Full Star Full Star Full Star Full Star Empty Star
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