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Keepers's Review for iDNET

 iDNET (Broadband Fixed Line)
Posted: 30th Sep, 2018    By: Keepers
Title: Worth every penny
We are delighted with the service, regarding both speeds,reliability and customer service that iDNET provides.

We weren’t such a straight forward ‘plug in and off you go customer’ due to our remote location and no connection to fibre.

We were previously with TalkTalk and the service and speed we received from them was dreadful (0.4mbps download on average) yet we were charged full price of £27.50 for both a shoddy connection, speeds and a general lack of sympathy from TalkTalk. In contrast iDNET were fantastic in keeping us informed of progress regarding dates for installing a new phone line and all steps going forward until completion. This was by regular emailed updates from the team.

Regular download speed tests return 20mbps with a consistent service.

Yes, iDNET are more expensive yet married with fantastic connection and customer service its worth every penny. We were previously experienced in paying less and regretting that decision.

So pleased to have finally found an internet provider worth their salt.


Time With Provider: 4 Weeks
Package Name: 40/10 Unlimited broadband
Value
Speed
Support
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