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Beaker's Review for Origin Broadband

 Origin Broadband (Broadband Fixed Line)
Posted: 10th Sep, 2019    By: Beaker
Title: Oh dear - out of their depth
I left origin broadband 18 months ago, having moved to them for a cheap cheap deal. Oh my, what a mistake.

You get what you pay for. Download speeds were exceedingly slow right from the start (regularly 1mbit or less), especially at peak times (although this is based on 18 months ago).

After various testing it was clear the fault lay with them, oversubscribed infrastructure and bandwidth throttling were suspected.

Support was pretty rubbish and they had well published complaint issues 18 months ago. after I left (fully paid up, had to wait out the whole year!) they were still sending me monthly bill emails for the account a whole year later! Really!!?

I’m surprised they are still in business, but I won’t be going back, not even for free.

Time With Provider: 11 Months
Package Name: Adsl2 8mbit
Value
Speed
Support
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