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Cosmos's Review for iDNET

 iDNET (Broadband Fixed Line)
Posted: 22nd Nov, 2019    By: Cosmos
Title: Outstanding support
My domestic connection has recently been elevated to Fibre when BT dragged my rural location into the 21st Century. The service prior to this had degraded hugely and I was forced to turn to a local provider of a microwave link to achieve a usable broadband connection (10mps)whilst I retained IDNET as my provider of my phone line and email accounts. Fibre to the cabinet (200 metres from us)has been a revelation and meets our modest needs more than adequately (around 35mps).
The service from IDNET has been exemplary and when I recently experienced some difficulty with 'drop out' the patient support I received from the support team has been outstanding and very quickly led to resolution (by Openreach) of a degraded cable from the BT distribution pole to my property.


Time With Provider: 10 Years
Package Name: Fibre 40/02 Lite - 50GB Download
Value
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