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Angrylawman's Review for Shell Energy

 Shell Energy (Broadband Fixed Line)
Posted: 18th Apr, 2020    By: Angrylawman
Title: Avoid like Covid!
Stay away.Totally useless.3 wks+ still unconnected
I signed up for broadband on 20th March . Numerous calls and still not connected. Various different excuses and now they are blaming BT Openreach. Yes it's Corona but all they need to do is flip a switch at the exchange and no need to come to house. Shell themselves told me no engineer is needed.

Kids are screaming underlockdown and I can't work as a lawyer from home as a key worker. Threatened to sue them but says I won't get a line till June!
Just contacted vodaphone and they say they can get a line through Openreach in a maximum of 2 weeks. So unless shell can come up with a viable solution it appears my best option is to cancel my order with them and start again with vodaphone.


Vodaphone says line in by 1st May

Let's see if shell can do better.

I am going to start a group page to sue Shell energy soon.in my experience, calling clowns like these have no effect. If you do, always make notes, name and time and date. watch this space!
Sue Shell Energy ( SSE) has a nice ring to it .

Time With Provider: 4 Weeks
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