Reviews » Broadband Fixed Line » 

Shell Energy Reviews

Sponsored Links
☰ Login   /   Signup ⚲ Search
◉ 

DesperateDan's Review for Shell Energy

 Shell Energy (Broadband Fixed Line)
Posted: 13th May, 2021    By: DesperateDan
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Shell is Hell
Rude staff, failed installation, long wait times to contact them, held to ransom by their customer service team, not one single callback when they promised, support tickets closed without any customer contact and no they want early termination fees, cease charges and even a days broadband charge. All for a service that they never even provided.

My advice would be to choose a different provider, as the matter is now with the Ombudsman Service after their executive team first offered to waive the charges then swiftly reinstated them when I refused their offer and asked them to cover my significant call costs because they never called me back.

Time With Provider: 8 Weeks
Package Name: Fast Broadband
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £26.50 - 27.00
150Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £22.99
150Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5715)
  2. BT (3565)
  3. Politics (2600)
  4. Openreach (2341)
  5. Business (2322)
  6. Building Digital UK (2276)
  7. FTTC (2060)
  8. Mobile Broadband (2038)
  9. Statistics (1830)
  10. 4G (1723)
  11. Virgin Media (1674)
  12. Ofcom Regulation (1493)
  13. Fibre Optic (1425)
  14. Wireless Internet (1417)
  15. FTTH (1383)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules