I had been with my previous ISP for many years. However, as time went on, it became increasingly difficult to contact anyone for help or advice. i discovered AAISP simply by nosing around on the internet. They had good reviews so i investigated further.
I am glad I made the move. AAISP were very helpful in making the switch. I did not have to ask for much help but, when I did, it was always available and decidedly expert. Unlike many larger companies, you do not need to hang on the phone for hours, pressing this button and that button before you can talk to anyone (and probably end up in the wrong department anyway).
Having only been with AAISP for a short time, my experience is of necessity limited. However, everything works well, email and internet are always up and running and help is readily available. What's more you are notified of every payment so it is easy to keep track of your espenditure. Also, the sales team are quite happy to advise you on how to pick a cost-effective solution rather than attempt to screw every last penny out of you - something which went down very well with me.
Time With Provider: 4 Weeks
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