Jurassic have completed an FTTP infrastructure build for my street in Bridgwater and have connected customers, but my home is not covered. Great :-(

Weeks spent digging up my road, usual chaos of pathways being torn up and machinery noises at all hours; OK I want fibre so no problem. Many days of engineers working in/on street cabinets. Jurassic clear up and disappear, I wait for my call from them as I signed up for connection on 1st April. Chased them by phone, promised return call, never materialised. Wait a few weeks contact them again. This time good customer service but end result is that my connection has been pushed back to an undetermined date. Great :-(

For over 3 months I've been waiting, I have a Jurassic customer ID. Jurassic verified my identity by flipping a £1 card payment but after all this Jurassic have decided that my home isn't worth connecting. Great :-(

Becoming a Jurassic customer doesn't mean that you get connected!