I have no problem with installation. Guys from Jurassic fibre did a good job and installed quickly. They provided me some cheap NOKIA router i guess that's what the company can afford. Ok now that's when the bad things started to happen. Once you get connected. They'll provide you Shared IP address. ISSP provider not supposed to do that. You can't do anything with shared ip. Printers will not work consoles tv devices online games and so on. Shared ip address gives you unnecessary firewall and gives you lots of restriction. It's fine for mobile network but not for home broadband. I contacted them many times and nobody knew what was happening. Support team is completely useless and clueless. You have to know all the problems yourself. Eventually everything was fixed after 2 stressful weeks. The connection is alright but very mediocre. Speed sometimes stays 450mbps but not consistent. During peak times it drops to 300mbps or 250mbps. Speeds spikes. So not sure if i can give 5 stars now. Price is okay for £22 can't expect much. If they change package prices not sure if i stay with them.