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Tempest3K's Review for Giganet

 Giganet (Broadband Fixed Line)
Posted: 25th May, 2023    By: Tempest3K
Full Star Full Star Empty Star Empty Star Empty Star
Title: Avoid unless you like loss of connection
Connected to Giganet via Cityfibre in November 2022. Since then, have had a minimum of 1 daytime outage per month and several periods with excessive packet loss (allegedly solved by a move to 'new' network). Support is variable as with most ISPs and I have had mixed experiences. I've given them 6 months to sort issues and impress me, which they have failed to do. I will be looking to move once Cityfibres migration process is more robust!

Time With Provider: 6 Months
Package Name: Full Fibre 900
Value
Full Star Half Star Empty Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Half Star Empty Star Empty Star Empty Star
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