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alphasixtyfive's Review for AAISP

 AAISP (Broadband Fixed Line)
Posted: 13th Apr, 2024    By: alphasixtyfive
Full Star Full Star Full Star Full Star Full Star
Title: More than fanatatical support
AAISP is like a breath of fresh air compared to BT and TalkTalk. Their tech team consists of genuinely knowledgeable people who understand the intricacies of the entire infrastructure. The fact that they build their own LNS (both hardware and software) speaks a lot about their expertise.

Interestingly, it seems they have some sort of express lane to OpenReach engineers. On several occasions, we were able to book an engineer for the very next day, a stark contrast to my ongoing two-month wait with TalkTalk.

Lastly, a huge shout-out to Stuart, who selflessly dedicated countless hours to help me configure the Firebrick router. Despite its unconventional requirements such as dual WAN failover and specific routing he went more than above and beyond. I can’t think of any other company that would provide such personalized assistance.

Time With Provider: 2 Months
Package Name: Home 1
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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