I've been a Home Telecom customer for the past two years, and it's been a pretty average. The service has been reliable and faster than what i was on before with BT. When I needed to call in for support, the wait times were reasonable just about what you'd expect.

I needed to add my husband to the account the process was straightforward, and the customer service lady handled it efficiently without any complications.

As my contract is up for renewal, it's a solid option if you're looking for something reliable without any frills, they've offered my a loyalty discount to renew so looking at the other companies reviews, i think I'll stay with Home Telecom