Reviews
Sponsored Links
☰ Login   /   Signup ⚲ Search
The following page displays a list of all the broadband ISP reviews posted by dobbybazzler (display name) to this system. Reviews can be edited by both the author and admins.
◉ 

ISP Reviews by dobbybazzler

 Your Coop (Broadband Fixed Line)
Posted: 29th Nov, 2016    By: dobbybazzler
Full Star Full Star Empty Star Empty Star Empty Star
For: co-operative ethos, transparent pricing, UK-based customer service.
Against: buying in services from Talk Talk.

I write this review reluctantly but, having endured 12 months of often dire Internet connectivity at home, feel the need to share.

We joined The Phone Co-op (TPC) last year, attracted by a fair price and the chance to support a co-operatively run provider. Before joining TPC we had been with Plusnet for years (long enough that we joined Force9 which later became part of Plusnet) and had no quibbles with the Plusnet service.

The changeover process from Plusnet was smooth, with good communications from TPC and initial performance was excellent. But then the issues started. At times the speed is great, the best we've ever had on our ADSL connection, but too often it can be dreadful. Dial-up/ISDN dreadful.

I won't bore you with the various attempts to resolve the problem. TPC's helpdesk have tried their best, but as far as I can see there's a limit to what they can do. It seems that TPC buy in Internet services from Talk Talk. If I'd known this to begin with then I wouldn't have touched TPC with a barge pole. I should have done my research before I signed up.

Having great customer service is one thing, but when you're buying in connectivity from one of the worst regarded providers in the country then I can't help but see a conflict.



Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Empty Star Empty Star
Speed
Full Star Empty Star Empty Star Empty Star Empty Star
Support
Full Star Full Star Half Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5470)
  2. BT (3505)
  3. Politics (2524)
  4. Openreach (2290)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1778)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules