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The following page displays a list of all the broadband ISP reviews posted by Marvellous (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by Marvellous

 Timico (Broadband Fixed Line)
Posted: 14th Feb, 2017    By: Marvellous
Half Star Empty Star Empty Star Empty Star Empty Star
I have been trying to move to a different domain & web hosting provider. I contacted Timico and customer service team said to email the request to them, which I did. I was told the domain had been unlocked. I asked them that as they are the registered admin contact they will have to release authorise the .com domain to be relased by following the link to hostmaster@timico.co.uk. This had not been done. I then asked them to change the admin contact from them to my own email address and received email confirmation that this had been done. I checked whois records several times and still this had not been actioned. I then tried to change the nameserver records to those of the new provider... guess what.. I cannot een do that as the records are locked. Timico / Newnet are absolutely rubbish. It has been 6 weeks and yet no further in getting this resolved. They should be ashamed of themselves. The customer service representative, [admin note: name removed - breach of rules] has no shame, how can she go to work and get paid for doiug such a shoddy job of dealing with a very simple request. Surely customer service traiing should include dealing with a customers query through to completion! Stay away from this company.

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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