ISP Reviews by 1bit

previous: BT FTTP 900 @ £78 a month - got rid..

Current: Aquiss- FTTP900 - just £55 a month, and only £27.50 for the first 6 months (of a 12 month contract), then £55 a month there on after, with no yearly CPI increase!
- not supplying a 'crappy basic' router, simply 'forces' you to buy a decent router that would have been better than any ISP supplied router, guaranteed, you can get one for as little as £50, I got the TP-Link AR73 on offer at Amazon.

Ive only been with Aquiss for 4 months, but its always been at 900Mbps+ (16ms latency in the North East), I've had ZERO reason to contact Martin... as others have said, setting up a new router is not daunting, you simply choose "PPPoE" and then enter the 'username' and 'password' (they will email you with the actual login) - and Cat5E/6 Ethernet cable from the FTTP PON Modem on the wall, to the WAN (internet in) port on the new router...simple as that! even my dad could do it!

I very strongly recommend this ISP because you will be supporting a family run business, and not a billion dollar company!, and it gets 10/10 for the service, and Martin replies within 20-30 minutes usually, but deffo less than 24 hours, so far in 4 months and its been PERFECT!.

The website has a list and links to the routers that you can buy and use with the service - you just cant go wrong with Martins guidance when you join.

I have been with Plusnet for a year now, the service itself is spot on, I have been getting the full 38Mbps 24/7 as per tests, the only issue I have is with the poor hardware they supply you with. The Hub One is just a white BT Home HUb 5A which has a problematic Lantiq chipset, I had 2 of them from plusnet and both would have throughput issues after a few days and only a reboot would resolve it.

I fixed my issue by replacing it with a Broadcom chipset router (BT Home Hub 5B) and also the Max Data Rate increased by 8Mbps, the wifi signal was 10db stronger too... so if you choose plusnet be sure to get your own router