philmossuk
Casual Member
2 years ago my daughter complained that she couldn't get broadband via copper to box on her street....despite it being a built up residential area in South London..SE23 2AE.
A year ago I spotted a BT Van and staff (Open Reach I think) working on a house opposite hers. I asked her to check again, she did & still no go. 9 months ago I spotted similar van and staff at a house 4 doors away. This time I spoke to one of the team who told they were fitting BT Broadband.
I told him about my daughters situation and he stated that sometimes there a disparities between BT's Technical & Marketing databases, but he couldn't direct me towards a telephone number or contact point.
Checked again & according to BT still no go.
Other than my going potty, have you any thoughts or ideas.
Thanks
A year ago I spotted a BT Van and staff (Open Reach I think) working on a house opposite hers. I asked her to check again, she did & still no go. 9 months ago I spotted similar van and staff at a house 4 doors away. This time I spoke to one of the team who told they were fitting BT Broadband.
I told him about my daughters situation and he stated that sometimes there a disparities between BT's Technical & Marketing databases, but he couldn't direct me towards a telephone number or contact point.
Checked again & according to BT still no go.
Other than my going potty, have you any thoughts or ideas.
Thanks