Whatzisface
Casual Member
Just another thought JT. If one of phones that connects from home is an android, you can dial *3001#12345#*. That will bring up a Field Test menu that will give you the Cell ID and the band you are connecting to.
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iphone 8 and iphone 7 working okWhat make and model are the phones? It does sound like your home mast is B20 alone and there are SIM/device combinations restrictions coming into play here
I'm beginning to wonder if I should move away from Mac!Just another thought JT. If one of phones that connects from home is an android, you can dial *3001#12345#*. That will bring up a Field Test menu that will give you the Cell ID and the band you are connecting to.
I think that's as expected as EE don't support VoLTE on the iPhone 5C and so that device won't have access to B20.iphone 8 and iphone 7 working ok
iphone 5c not getting a signal
I've managed to get it working on my imac. There's an app called bluestacks that allows me to access the googlestore. What next?Until you can get hold of a cheap android phone that covers the UK 4g bands you will not get the info needed to work out what's going on. Is there a Windows emulator you can run on the Mac.
thanks Gavin - I've now managed to get HuaCtrl working on my mac via bluestacks. Not sure how I find out which bands are available?I think that's as expected as EE don't support VoLTE on the iPhone 5C and so that device won't have access to B20.
EE VoLTE is supported (and therefore should get access to B20) from the iPhone 6 onwards.
View attachment 492
How Do I Use 4G Calling? | Mobile Help | EE
Learn how to set and use 4G Calling feature on your device, what are the benefits of it. Find out more details in our step by step guide.ee.co.uk
Edit: I think this pretty much confirms there is only B20 available at your home and those speeds (24/8) are the maximum you're likely to see unless other bands get added in the future.
Just don't tell your neighbours else you'll be sharing that speed with them too and getting a smaller slice of the available capacity!
thanks Gavin - I've now managed to get HuaCtrl working on my mac via bluestacks. Not sure how I find out which bands are available?
if there was more than one band, would it list it?Read the top, it tells you that you are on band 20 bandwidth 5mhz.
If 1800mhz was available at a reasonable signal level then the network should band-steer your device onto it, but as 1800mhz doesn't travel as far as 800mhz (or penetrate materials as easily) it may be preferring the stronger signal of 800mhz - however I think you said you're only 1km away from the mast, so it'd be unusual that you couldn't get some 1800mhz that close.
In huaCtrl if you select the 2nd tab page (spanner icon at the bottom) there is a section to 'Set Bands', and in there you should be able to un-select B20 (800mhz) to force your router to not connect to that band.
If there are any other bands available then it should connect to one instead, however I get the feeling there aren't any other bands (at the present time).
couldnt find band3 so have reset back to enable B20If band 3 1800mhz were available then being you are so close to the mast I would say it should be on band 3. But to check do the following.
1. At the bottom click on the spanner.
2. In the next screen click on the pencil under Set Band and unclick all but Band 3 and then click apply.
3. Navigate back to front screen then wait for the router to scan under its new setting.
4. If band 3 appears then test your download speed, however its more likely at 1km there is no band 3 so no connection will be made.
5. If no connection then go back into band selection and tick band 20 etc.
for my older iphone, I've selected 3g only but its still not getting a signal.I think that's as expected as EE don't support VoLTE on the iPhone 5C and so that device won't have access to B20.
EE VoLTE is supported (and therefore should get access to B20) from the iPhone 6 onwards.
View attachment 492
How Do I Use 4G Calling? | Mobile Help | EE
Learn how to set and use 4G Calling feature on your device, what are the benefits of it. Find out more details in our step by step guide.ee.co.uk
Edit: I think this pretty much confirms there is only B20 available at your home and those speeds (24/8) are the maximum you're likely to see unless other bands get added in the future.
Just don't tell your neighbours else you'll be sharing that speed with them too and getting a smaller slice of the available capacity!
lɐɯɹou sɯǝǝs ƃuᴉɥʇʎɹǝʌǝ 'ǝpᴉsʇno ʇsɐɯ פϛ ɐ ǝʌɐɥ IIts not 5G... so nothing to be worried about