Couple of things id like to ask,
Can i raise support tickets via there website/control panel for my account or is it phone support only ?
www.idnetters.co.uk This site would be useful but it says that gmail accounts wont work why ? And if im a customer how would i get access to it ?
Im currently on 80/20 package i was getting solid 74/19 for the first 3 years with my current isp then it dropped too 65/15 after much talking with them they said possible crosstalk has affected it. Also at peak times i drop from 65/15 to 55/13 current isp say there is no issues with my connection or phoneline i feel im being lied too.
Will my internet be the same with idnet or better ?
Can i raise support tickets via there website/control panel for my account or is it phone support only ?
www.idnetters.co.uk This site would be useful but it says that gmail accounts wont work why ? And if im a customer how would i get access to it ?
Im currently on 80/20 package i was getting solid 74/19 for the first 3 years with my current isp then it dropped too 65/15 after much talking with them they said possible crosstalk has affected it. Also at peak times i drop from 65/15 to 55/13 current isp say there is no issues with my connection or phoneline i feel im being lied too.
Will my internet be the same with idnet or better ?