I don't know whether many members are aware of the above code of practice which some ISP's are signed up to (BT in particular).
This code of practice may help with any compensation claims you are making regrading broadband speeds.
A full copy is on the Ofcom website:
http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/broadband-speeds-cop-2010/code-of-practice/
Perhaps Admin might consider pining this item.
This code of practice may help with any compensation claims you are making regrading broadband speeds.
A full copy is on the Ofcom website:
http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/broadband-speeds-cop-2010/code-of-practice/
Perhaps Admin might consider pining this item.























