Patty
Member
Hi,
I've just newly received a 4g broadband service. I'm using an EE unlimited sim and a Huawei B535-232 router. I am also using a Poynting 4G-XPOL-A0001 Omni-Directionak Antenna as the signal indoors is very poor.
When using the external antenna inside on the window sill I get 3, maybe 4 bars. This brings an average speed of around 25-30Mbps download and 4-5Mbps upload. However if I mount the antenna outside I get a signal of 5 bars 4G+. However my download speed drops to around 8Mbps and Upload rockets up to 35-40Mbps.
Does anyone have any experience with this issue? I've reported it to EE who aren't too sure what the problem is and they're taking quite a while in getting back to me after sending their requested speedtest examples.
Is there anything obvious I'm missing here settings wise or something?
Thanks very much folks!
I've just newly received a 4g broadband service. I'm using an EE unlimited sim and a Huawei B535-232 router. I am also using a Poynting 4G-XPOL-A0001 Omni-Directionak Antenna as the signal indoors is very poor.
When using the external antenna inside on the window sill I get 3, maybe 4 bars. This brings an average speed of around 25-30Mbps download and 4-5Mbps upload. However if I mount the antenna outside I get a signal of 5 bars 4G+. However my download speed drops to around 8Mbps and Upload rockets up to 35-40Mbps.
Does anyone have any experience with this issue? I've reported it to EE who aren't too sure what the problem is and they're taking quite a while in getting back to me after sending their requested speedtest examples.
Is there anything obvious I'm missing here settings wise or something?
Thanks very much folks!