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AAARRRRGGGGHHH Can someone help 3 issue

Stubbsey

Casual Member
Sorry for the caps in the title. but I'm in urgent need to register a pay as you go sim on the 3 network before tomorrow. I've already added a 50gb data package at £15 to it and it shows registered on website but the phone wont connect to the network when sim inserted. Phone was brought from Three (old pay monthly) and other sims connect straight away but I'm not getting any sim registered texts from them as per website. But I am getting texts and calls if I ring number or text number from another handset. Just cant get call out and to add insult to injury i cannot get webchat to work or speak to an human. Any help would be grateful but like i said i'm on a bit of a deadline to get it sorted before tomorrow morning. Thanks in advance
 
APN settings correct?
Name: 3
APN: three.co.uk
User name: [leave this field blank]
Password: [leave this field blank]
MMSC: http://mms.um.three.co.uk:10021/mmsc
MMS proxy: mms.three.co.uk
MMS port: 8799
APN type: internet + mms

(You can also three 3Internet in place of "three.co.uk")

But if you can't even make outgoing calls, It does kinda sound like it's not provisioned correctly though, for which you'd need three support to help.
 
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Just been on to Three myself and they have "upgraded" their systems. A result of this is that many accounts have been "reset" and no longer working as expected!

I would try giving them a call as the on-line portal seems to be broken! I think PAYG customers can dial 333 free via a Three SIM.
 
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