Korky
0
During the first 4 days of joining Pipex (December 2005), they sent me an email to say I reached my 1GB download limit, even though I had not been on the computer for a couple of days and the only thing I do is surfing and emails. That took a while to convince them not to charge me extra. From then on, they went downhill fast.
Don't bother to send emails - they don't answer them. Don't bother to ring them either - their staff are completely oblivious to what is being said. Don't bother writing - they just ignore you. I have received an answer to my letter, but they completely misunderstood me. Instead, they chose to suspend my account and have refused to give me my MAC code. They even had the cheek to want me to pay for cancellation fees as well as purchasing the modem.
I have had 4 months of hell with this ISP. Just don't do it - you will be really sorry if you join them. Trust me, I have regretted ever becoming part of Pipex!























