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Ace introduces FUP 3.2GB day

We consider Peer2Peer or Usenet downloads of up to 3.5Gb in a 24 hour period to be reasonable. If you download more than this is a 24 hour period, your speeds of P2P and Usenet will be highly contended, which will reduce your speed until the next 24 hour period begins. You will be able to download up to 3.5Gb again, at normal speeds during the next 24 hour period.

This equates to over a 100Gb fair use limit for just P2P and Usenet traffic.

Other services, such as web browsing and email are not limited in this way. However, becuase these services could potentially also be abused, if we consider your usage to be having a negative effect on other customers - we will contact you to see if there is a way we can help you reduce your usage or help you find a more suitable service.

Not too bad but limits all the same
 
Thats very reasonable. And they are being upfront about it.

In the sad state of ISPs in this country, thats not bad at all.
 
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Ahhhhhouch. A terabyte is a hellva lot. Still, if you buy something that says unlimited, then thats what it should be Im afriad to say.

You cant really call someone abusers of a service if they are taking what you offered.

And yes, I do think you should get a leased line if you need to download that amount in a month.
 
Old dude said:
Ahhhhhouch. A terabyte is a hellva lot. Still, if you buy something that says unlimited, then thats what it should be Im afriad to say.

You cant really call someone abusers of a service if they are taking what you offered.

And yes, I do think you should get a leased line if you need to download that amount in a month.

In cases like these I think the ISP should be allowed to put all the costs on that user for what they have downloaded, its around 2 grand each for them 2 people you would need 100's of light users to make it business viable to carry on letting 2 people download that amount, if it was my ISP i would kick them off.
 
Mel said:
According to ace's post on adslguide. it was at least 2 users each downloading > 2 Terabytes in a month !!! !!! !!!

I wonder which poor ISP will get them next.

The problem with 'unlimited' is that it works fine providing everybody is sensible and takes a certain responsibilitly but when 2 people's greed impacts on the service of others they should have had their accounts limited.

Having said that - a daily allowance of 3.5Gb is more than reasonable.
 
a daily cap if you ask me is crap. as some days you will download more than others - a cap for the month would be better.

so you could download 6gb one day 1gb the next - and be at two days usage but in a way more useful to you.

some downloads - eg iso's are over 3.5gb which is probably why they chose that value - you cant download a 4.2gb dvd on this package now..
 
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ManOfMeans said:
In cases like these I think the ISP should be allowed to put all the costs on that user for what they have downloaded, its around 2 grand each for them 2 people you would need 100's of light users to make it business viable to carry on letting 2 people download that amount, if it was my ISP i would kick them off.

Why?

Granted, thats a stupid amount of usage, but if it said unlimited, it said unlimited.

I dont agree with that sort of usage, but I dont agree with the blatent abuse of the term 'unlimited' when it clearly isnt either.

Sorry, but if you take the **** out the english language, then expect to be bitten. Im aware of how many people they are fouling it up for, but they are only doing what the contract allowed them to do, as it said they had unlimited connections.

Precisely why ISPs shouldnt use those terms. Dont you agree?
 
lighterboy said:
a daily cap if you ask me is crap. as some days you will download more than others - a cap for the month would be better.

so you could download 6gb one day 1gb the next - and be at two days usage but in a way more useful to you.

some downloads - eg iso's are over 3.5gb which is probably why they chose that value - you cant download a 4.2gb dvd on this package now..

I guess they want to smooth the P2P usage out as flat as possible, if you have a large monthly cap you'd get heavy use at the start of the month so you'd have to stagger its introduction over a month (they obviously can't wait that long to improve the service) and you might get large surges of usage whenever something popular starts circulating.

If I was a customer I'd prefer it if they rolled a percentage (e.g 25%) of unused allowance forward each day, over lets say a limit of the last 7 days so the total allowance can't become excessive , then if you only download the odd DVD or two in a month you wouldn't get heavily throttled.
 
Mel said:
According to ace's post on adslguide. it was at least 2 users each downloading > 2 Terabytes in a month !!! !!! !!!

http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=which_isp&Number=2511621


I wonder how many light users it would take to subsidise that!

These are the very people that started the word unlimited to vanish from many ISPs. They know they are using the service as a leased line without paying the correct price. If they wish to do that amount pay for it get a 1to1 service they are out there just very expensive. Plus there is no way that can all be legal.
 
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If not then it is unlimited by default.
It is unmetered, not unlimited, but the point is they don't claim water is unlimited.

If someone sells you something as unlimited (without qualifiying that it is subject to restrictions - and I don't mean burried in T&Cs) I think it only reasonable to expect to be able to use as much as you want, even if others consider it an unreasonable amount.

If the ISP isn't happy with that they should have to give the same notice period to get rid of you as you would have to give to them, and meanwhile continue to supply the unlimited service that they sold you in the first place.
 
butler said:
However I agree with you about the use of the term unlimited as this is what needs to be changed with a clear explanation of what usage limits are on the package rather than being hidden away in the small print!!


The unlimited situation is getting ridiculous now, the ASA seems to think that unlimited is anything above average use, and every "unlimited" ISP seems to have their own idea of what unlimited is and it varies so wildly the term is now completely meaningless when used by ISPs.

I think ofcom should force all ISPs to clearly summarise exactly what their packages are offering you in some standard format so potential customers know what they are getting and can easily compare.
 
Mel said:
The unlimited situation is getting ridiculous now, the ASA seems to think that unlimited is anything above average use, and every "unlimited" ISP seems to have their own idea of what unlimited is and it varies so wildly the term is now completely meaningless when used by ISPs.

I think ofcom should force all ISPs to clearly summarise exactly what their packages are offering you in some standard format so potential customers know what they are getting and can easily compare.

Agree fully, but we see a cycle.

ISP touts unlimited package, loads jump on.

Bandwidth hits high, caps introduced, ISP apologies but blames heavy users, some jump ship, some stay.

Its just a way of growing your customer base quickly.

The ASA and OFCOM are a bunch of toothless lapdogs anyway.
 
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I do agree that some ISP's are touting the term unlimited around and shouldnt be, it is to try and get more users faster and in cases yes it is their own fault but the heavy users that go to these ISP's are the ones who make them go bankrupt within a few months, a little birdy told me depending on what pricing policy the ISP is on with the central's if they have any its 83p per gig transfered over them and that doesnt include the ISP's costs to maintain the network side of things.

The people who jump around like this and there will be 1000's of them are not using the connection for anything but downloading/uploading ilegal material then burning it to disks to sell it, the ISP is loosing £1000's on one person who is using it to make themselves money 9/10.

These people are also the reason that the prices are not lower than they are as we all have to make up the differance in what we pay, I use 40-50 gig now which isnt that low or high I use the limitations to the package I am on (but I do know how to get unlimited if I wanted to and not pay any extra) the point is these people are the thugs and bandits of the internet would who are costing us all extra money to cover their downloading.

If no one downloaded copyrighted etc stuf then we would be at the point where the internet would be free for any one.
 
Well the BT wholesale pricelist is freely available http://www.btwholesale.com/applicat...t/pricing/sppl/44/Part1/navnode_8_11_1_1_44_1 , so we all have a fair idea of the minimum costs. As far as I recall a leech using a maxed out 8mb/s connection could shift something like 2.25 - 2.5 Terabytes in a month and which would cost in excess of £2,100 (inc vat) per month if an ISP let them sustain it.


Using your own figures you must be costing your ISP £40 -50 pounds or so a month, if you pay less than that then I would suggest you could be described as a heavy user.

Someone has to pay for the network infrustructure so it will never be free, if prices are going to fall Ofcom will have to stop messing about protecting the margins of LLU and assist and encourage BT in reducing costs.

Most (probably all ?) ISPs do have a clause in their contract that forbids their use for downloading copyright infringing material. I wouldn't be surprised if ,sooner or later, an ISP (probably a reseller so they can re-brand easily) sets up offering a totally unlimited service with a long (12 month+ ) contract; then, when they eventually run into serious capacity problems use piracy as an excuse to kick all the heavy users off, while still trying to charge them for the remaider of their minimum term.. I doubt many would want to argue it in court if records of their activity could be produced.
 
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