WOW, no posts in here for months !!!
Either Wanadoo is getting really, really good or no one can connect to get into the forum and complain. (guess which I suspect !).
Any way, any one who has been upgraded to ADSL Max (ADSL2), by Wanadoo and has since been having major problems that the Indian support staff keep saying is your fault, your computer; will be interested to hear that my sister finally got through to a UK based support engineer ( after asking for her MAC number), who was very surprised to find out she was still using the Alcatel Speedtouch USB modem, saying that a new one should have been issued because the old Alcatels cannot handle ADSL max properly.
So if you cannot access 1/2 the web, or it keeps dis-connecting you but claims you are online; try borrowing a newer router or modem and see if it helps.
BTW it took Wanadoo 4 weeks to carry out a line test on my sisters line, my ISP, Vispa, took less than 4 minutes, they then badgered people to replace some dodgy server gear after I identified where and when my connection was failing (God bless Route Trace Functions).
Either Wanadoo is getting really, really good or no one can connect to get into the forum and complain. (guess which I suspect !).
Any way, any one who has been upgraded to ADSL Max (ADSL2), by Wanadoo and has since been having major problems that the Indian support staff keep saying is your fault, your computer; will be interested to hear that my sister finally got through to a UK based support engineer ( after asking for her MAC number), who was very surprised to find out she was still using the Alcatel Speedtouch USB modem, saying that a new one should have been issued because the old Alcatels cannot handle ADSL max properly.
So if you cannot access 1/2 the web, or it keeps dis-connecting you but claims you are online; try borrowing a newer router or modem and see if it helps.
BTW it took Wanadoo 4 weeks to carry out a line test on my sisters line, my ISP, Vispa, took less than 4 minutes, they then badgered people to replace some dodgy server gear after I identified where and when my connection was failing (God bless Route Trace Functions).