Ross
Guest
Thinking about going with these guys for ADSL - what is the opinions of existing customers?
I keep switching this router on to see if the Link led stays a steady green:laugh:NomaK said:Goose they have a good history of getting accounts activated early.So makes sure you check a couple of days before activation date.Mine for instance went live 4 days early.
salvador said:Ross, I'm also looking for a new ISP. I can't move until March but I thought the sooner I find one the better!
Have you checked NDO? I've read good reviews about them.
The problem with ISPs seem to be that they might be pretty good now but not so much in a few months. I remember that plusnet and pipex were the one to go for a few months ago.
I don't want to enter in any 12 nor 6 months contract. I understand that NDO will ask you to pay the connection fee if you leave before 12 months and that is just fear in my opinion!
Ross said:Yeah, i looked at NDO, but there not my cup of tea to be honest.
lighterboy said:Hey Ross,
Can I ask why they are not your cup of tea?
Ive used them for months and have been very happy with them.
Best wishes,
Lighterboy
simax said:I have been trying for the last few days to arrange payment of my ADSL service, but cannot get through to their call centre (I don't have 14 hours to hold in their queue *sarcasm*!!!!) I have emailed them and emailed them, and all I have got is an automated response that someone will get back to me! Nothing!
Even when I emailed them for my CBUK to migrate to another ISP, I got an automated response with a promise that someone from customer retentions will contact me - nothing!
Stuff Pipex - been with them 2 years or more now and have suffered v.slow news servers, frequent login problems and email failures, and now they won't even respond to me even though I am contacting them to PAY for my service. I have had letter after letter from their autoaton stating that i will now be disconnected from the 12th if I don't pay them - I WANT TO PAY AND HAVE BEEN TRYING TO FOR 2 WEEKS NOW! If you disconnect me after all this Pipex - you can whistle for your £23.44 and I'll sort out another ISP - let's face it - AOL seems a better option at the mo!!!
Potential Pipex users - AVOID!
Here I come Eclipse Internet!
Simon - Very pissed off Pipex user