ivan.h
0
I done a return trip to Canada with "Air Canada" the inflight entertainment flying out was a 15" screen per quater of the plane wow binoculars not included.
Returning back was a new upgraded system with seat back screens with on demand viewing great i thought and could not wait to get tucked in on our 9 hour flight from Vancouver to London Heathrow but then the 2 of us in my party amongst some others on the plane found out our screens were not working the rebooted them twice still to no avail we were told that they could not do it any more because it could catch fire. (i dont believe that one bit)
Any way they gave all affected customers a card with a claim number on it for a good will gesture. i went on line and inputed both the claim numbers awaiting somthing exciting in return . An email was received with another code for a 5% discount on a future flight great if you are a frequent flier to Canada. But not holiday travellers who go to Canada may be a couple times max during there life time if only once.
Oh and the codes have to be used by Sept 2009 and travel by then also.
Thanks Air Canada for nothing you give these codes out to get you more buisiness not for a good will gesture for affected customers.
I shall think twice who i fly to Canada with in the future.
Returning back was a new upgraded system with seat back screens with on demand viewing great i thought and could not wait to get tucked in on our 9 hour flight from Vancouver to London Heathrow but then the 2 of us in my party amongst some others on the plane found out our screens were not working the rebooted them twice still to no avail we were told that they could not do it any more because it could catch fire. (i dont believe that one bit)
Any way they gave all affected customers a card with a claim number on it for a good will gesture. i went on line and inputed both the claim numbers awaiting somthing exciting in return . An email was received with another code for a 5% discount on a future flight great if you are a frequent flier to Canada. But not holiday travellers who go to Canada may be a couple times max during there life time if only once.
Oh and the codes have to be used by Sept 2009 and travel by then also.
Thanks Air Canada for nothing you give these codes out to get you more buisiness not for a good will gesture for affected customers.
I shall think twice who i fly to Canada with in the future.























