Avoid like the plague!
I have had 10 months with Madasafish and it has been my worst broadband experience by a very long way. I had to wait 3 weeks just to get the phone line and a further week for broadband. I have had numerous losses of phone and broadband during this time.
The worst part is the speed: the best I have had for more than 24 hours is 1.7Mb/s and the worst is 118kb/s, which is only twice dial-up speed. For this I am being robbed every month of £18. I firmly believe that my speed is being throttled by Madasafish or BT, of which they are a part.
I have made innumerable complaints to the so-called 'service' staff and they just keep sending me test after test to do, regardless of the fact that I have done them all many times before. I have spent almost as much time administering the service for them as I have using it.
My contract is up in 2 months and I will be off like a shot then. This bunch of stiffs couldn't pay me to stay with them.