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Anyone on Giganet?

drevilbob

Pro Member
Giganet have their own backhaul, so probably limited by that, Vodafone is the same in certain where the max they can offer is 200mbps. The only way they will offer the higher speeds is by upgrading the backhaul. Not all isps use BT or Talktalk Wholesale in all areas.
 

Pheasant

ULTIMATE Member
They are available in my area but max out at 500 Mbps due to cost according to Giganet, they told me that they can't sell the 900 Mbps in my area for £40 a month, so they removed in and now charge £37 for 500 Mbps. I've no idea why location should make a difference if you're connected to the same core BT network.
It completely depends what connectivity Giganet have to your serving BT handover exchange or CityFibre FEx.

Giganet need to make a business decision whether they will attract enough custom to justify their one-off and ongoing costs of having sufficient backhaul capacity and for Openreach based areas, Cablelink capacity at the said exchange to provide and adequate service level for the very highest FTTP tiers.

There are over 900 such handover exchanges around the country, many of the smaller ISPs like Gigaclear don't have the budget or resources necessarily to connect all of them or if they choose another wholesale backhaul provider that could provide such national connectivity then they may not be a able to compete necessarily on price.

Unfortunately its not as simplistic as being "connected to the same core network"
 

rocra

Casual Member
I have just joined Giganet on Openreach network and all have been fine so far. Here's a traceroute from London

Code:
Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  TECHNICOLOR [192.168.1.1]
  2     3 ms     4 ms     4 ms  lns.ld8.m12.net.uk [37.48.224.15]
  3     4 ms     4 ms     4 ms  ge-1-0-1-10.core.ld8.m12.net.uk [37.48.224.87]
  4     4 ms     4 ms     4 ms  xe-0-1-2-0.core.thn.m12.net.uk [37.48.224.183]
  5     5 ms     4 ms     4 ms  lonap.as13335.net [5.57.81.75]
  6     4 ms     4 ms     6 ms  172.70.160.2
  7     4 ms     4 ms     4 ms  one.one.one.one [1.1.1.1]
 

rocra

Casual Member
Could you send a speedtest aswell please? Thanks
On the 500M package just now:
1655407010653.png
 

rocra

Casual Member
Initially you may see routing through Manchester, adding around 7 ms in my case. That was corrected after the first router reboot. I'm wondering whether it's automatic or manual. Are you going to be through Openreach or CityFibre?
 

Cglensmith

Member
Hi, been with them for about 3 weeks now (in Crawley, using CiyFibre).

Service speed has been good and no outages.
Download speed test result with Ookla varies a bit (oddly normally better using Vodafone Ookla server!?) but always over 450Mb/s, upload speed test result always over 900Mbit/s. Ping at 10ms.,

Customer service excellent on the one occasion needed, we had an issue with some Streaming services saying "program not available in your area", I messaged Giganet on Sunday evening via the WhatsApp link on the site, had reply 9.30AM, fixed by 10AM
1657537132867.png
 
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