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Anyone on Giganet?

London location on Openreach at 9pm today. Let me know what Smokeping data you are after.

--- 1.1.1.1 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 99167ms
rtt min/avg/max/mdev = 4.140/5.070/6.268/0.554 ms

--- 8.8.8.8 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 99170ms
rtt min/avg/max/mdev = 4.522/5.360/6.588/0.578 ms

--- fastly.com ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 99172ms
rtt min/avg/max/mdev = 3.509/4.702/5.842/0.619 ms
 
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Let me know what Smokeping data you are after.
Thank you! For SmokePing if you add the same addresses that you've sent so far would be nice (1.1.1.1, fastly.com, 8.8.8.8) .
Using a step of 60 , with 10 pings (60sec, 10 ICMP's) in your SmokePing Database file is what I'd recommend rather than the defaults.

& Sending past 30+ hrs would be nice or even upto a week.
You'll have to keep it running for a little while, hope that's no issue.
 
Can anyone provide more stats w/ Giganet, maybe 50-100+ pings rather than just a few as I want to see how stable it is, and how much jitter there is over a larger sample size.
Your aprox location & whether you're on OR or CF would be nice too.
If someone has SmokePing running that would be nice.
Currently there is quite limited information that goes into very specific detail of the performance.

Pings to hosts like 1.1.1.1, fastly.com, 8.8.8.8 would be nice.
Thank you, hope someone can provide as I do wish to switch once my Vodafone contract is over...
I'm in Wolves, ping is very stable at around 6-7 pretty much constantly. 8.8.8.8 is slightly lower latency (0.5ms difference). Been very happy with them
 
& Sending past 30+ hrs would be nice or even upto a week.
You'll have to keep it running for a little while, hope that's no issue.
See bbc.co.uk (fastly) graph attached. Unfortunately changing the frequency parameters would erase my RRD history.
 

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I'm in Wolves, ping is very stable at around 6-7 pretty much constantly. 8.8.8.8 is slightly lower latency (0.5ms difference). Been very happy with them
Thank you!

See bbc.co.uk (fastly) graph attached. Unfortunately changing the frequency parameters would erase my RRD history.
Ah right yeah, thank you! I was under the impression you didn't already have it running :)
Seems to be more jitter compared to what I was expecting as it's spiking around a lot than my Vodafone FTTP (CityFibre) unless you're saturating your link often.
Ping to Fastly.com.
bbCze2A.png
 
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Here are my Thinkbroadband quality monitor graphs for the last 24 hours, to give you an idea - the small peaks are when we've been using the internet. In general it's pretty flat at 5-6ms ping from their server to our router with peaks to about 10ms during activity. The base ping is pretty good and the jitter is quite decent (better than most, I think).

Interestingly the jitter graph seems to have improved over time - I looked through the history and it seems to have settled down abruptly around 2pm on 7 December. That might of course be the link between the Giganet and Thinkbroadband servers as I can't say I've noticed any difference.
 

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Giganet Northampton East Midlands:
Pings are always the same never change no matter what time of day unless of course im downloading heavily.

Cloudflare DNS:
Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=4ms TTL=58
Reply from 1.1.1.1: bytes=32 time=4ms TTL=58
Reply from 1.1.1.1: bytes=32 time=4ms TTL=58
Reply from 1.1.1.1: bytes=32 time=4ms TTL=58

Google DNS:
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=4ms TTL=120
Reply from 8.8.8.8: bytes=32 time=4ms TTL=120
Reply from 8.8.8.8: bytes=32 time=4ms TTL=120
Reply from 8.8.8.8: bytes=32 time=4ms TTL=120

Fastly:

Pinging fastly.com [2a04:4e42:200::313] with 32 bytes of data:
Reply from 2a04:4e42:200::313: time=3ms
Reply from 2a04:4e42:200::313: time=3ms
Reply from 2a04:4e42:200::313: time=4ms
Reply from 2a04:4e42:200::313: time=4ms

BBC:
Pinging bbc.co.uk [2a04:4e42:200::81] with 32 bytes of data:
Reply from 2a04:4e42:200::81: time=3ms
Reply from 2a04:4e42:200::81: time=4ms
Reply from 2a04:4e42:200::81: time=3ms
Reply from 2a04:4e42:200::81: time=4ms

Think Broadband:

Pinging pingbox1.thinkbroadband.com [80.249.99.164] with 32 bytes of data:
Reply from 80.249.99.164: bytes=32 time=3ms TTL=57
Reply from 80.249.99.164: bytes=32 time=4ms TTL=57
Reply from 80.249.99.164: bytes=32 time=3ms TTL=57
Reply from 80.249.99.164: bytes=32 time=4ms TTL=57

Akamai:

Pinging akamai.com [2a02:26f0:db:2a3::b63] with 32 bytes of data:
Reply from 2a02:26f0:db:2a3::b63: time=4ms
Reply from 2a02:26f0:db:2a3::b63: time=4ms
Reply from 2a02:26f0:db:2a3::b63: time=3ms
Reply from 2a02:26f0:db:2a3::b63: time=4ms

Quad9 DNS:

C:\Users\JIM>ping 9.9.9.9
Pinging 9.9.9.9 with 32 bytes of data:
Reply from 9.9.9.9: bytes=32 time=3ms TTL=59
Reply from 9.9.9.9: bytes=32 time=4ms TTL=59
Reply from 9.9.9.9: bytes=32 time=4ms TTL=59
Reply from 9.9.9.9: bytes=32 time=3ms TTL=59
 
I had Giganet installed in Gillingham last week and so far I'm quite impressed. Speeds are very good but I expect that'll change after more people come online in my area.

The install was done within 2 days of ordering. It went smoothly. It took around an hour and they installed it exactly where I wanted it. The router was shipped via overnight courier so it was here for install day.

I was supplied with the new Eero 6E router which I'm less impressed with. It's quite capable from a technical perspective (wifi 6E triple band) and gives good wifi speeds but is massively dumbed down in terms of design & configuration, probably to cater for those that just want to plug & play. I'd prefer an "enthusiast" option with status led's, a web interface & flexibility in configuration. I still might replace it with my own router & AP's at some point in the future.

14155280922.png
 
@IanCass Giganet are much smaller than the likes of Zen - or vodafone etc! but this can go both ways - capacity, agility etc. I'm keeping my fingers crossed, but the fact giganet have a rolling monthly contract is a win
No cityfibre here yet. They're installing in my city but no idea when they'll be at my door (nor any guarantee) so decided to go for fttp since I now can. Albeit openreach with a more restricted upload, and higher costs, leading me to go with the 500 service.
I have 3 (mesh) Fritz 7530 routers. The first came from zen, and I find they work really well. They aren't as configurable as a high end router, but they are amazingly reliable. I've decided to use these with giganet, and not bother with the eero, even though I currently only have wifi 5 which means I'll max out around 400 Mbps.But for work I use ethernet anyway.
 
@IanCass Giganet are much smaller than the likes of Zen - or vodafone etc! but this can go both ways - capacity, agility etc. I'm keeping my fingers crossed, but the fact giganet have a rolling monthly contract is a win
No cityfibre here yet. They're installing in my city but no idea when they'll be at my door (nor any guarantee) so decided to go for fttp since I now can. Albeit openreach with a more restricted upload, and higher costs, leading me to go with the 500 service.
I have 3 (mesh) Fritz 7530 routers. The first came from zen, and I find they work really well. They aren't as configurable as a high end router, but they are amazingly reliable. I've decided to use these with giganet, and not bother with the eero, even though I currently only have wifi 5 which means I'll max out around 400 Mbps.But for work I use ethernet anyway.
But now I'm wondering if I should try the eero for effectively £30 (I think they retain ownership so can't be sold) - mac, phones, ipad all have wifi 6 ...
 
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But now I'm wondering if I should try the eero for effectively £30 (I think they retain ownership so can't be sold) - mac, phones, ipad all have wifi 6 ...
I can't vouch for the eero in particular, but I am very happy with WiFi 6. I get real world WiFi speeds, in another room, of between 150–400 Mbps (it's variable, which is a bit frustrating). Right next to the router I can get >= 900 Mbps LAN speeds.

So I'd definitely recommend getting a WiFi 6 router, whether it's your own or upgrading the ISP one to the erro.
 
Having read the above posts - I've been persuaded to move from VM to Giganet... I notice on their site theres a referal scheme. Does anyone wanna send me a referal code?
 
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Having read the above posts - I've been persuaded to move from VM to Giganet... I notice on their site theres a referal scheme. Does anyone wanna send me a referal code?

This is probably an affiliate link, maybe best to use that
 
I'm also thinking of jumping to them from Virgin Media but i was wondering if it's possible to have the installation in an upstairs office rather than the front of the house? I guess it's all down to the engineer on the day?
 
I'm also thinking of jumping to them from Virgin Media but i was wondering if it's possible to have the installation in an upstairs office rather than the front of the house? I guess it's all down to the engineer on the

They will put the Brown cityfibre box outside your house then they will run a fibre up to your office to the ONT on the inside.
 
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My giganet (openreach) connection went live today. Install etc went fine, and speeds are as expected (~510/70).
However IPv6 isn't working. I have a case open that hopefully they'll respond to soon, but since it's the weekend I'd check to see if anyone had any tips.
My local network should be fine - I've used IPv6 with zen for a few years, the issue seems to be eero/giganet pppoe not negotiating ipv6

reboots don't help, and ipv6 is on. Any ideas?
 
My giganet (openreach) connection went live today. Install etc went fine, and speeds are as expected (~510/70).
However IPv6 isn't working. I have a case open that hopefully they'll respond to soon, but since it's the weekend I'd check to see if anyone had any tips.
My local network should be fine - I've used IPv6 with zen for a few years, the issue seems to be eero/giganet pppoe not negotiating ipv6

reboots don't help, and ipv6 is on. Any ideas?

Must be an issue with them because the eero should be pre configured to your account and ready to go out the box ipv4 & ipv6. I know i had some issues getting Native ipv6 on an old netgear i had there was a couple of settings i had to fiddle with to get it working. Do an ipconfig /all in CMD does anything related to ipv6 show up in there?. What does https://ipv6-test.com/ say?.
 
@jalzoo thanks for the reply.

* When I say IPv6 not working, I mean that no prefix has been allocated for my LAN - and so for example clients - both mac & OS will only show local IPv6 addresses (f*) rather than my allocated prefix which shows in the giganet portal. The ipv6 test sites similarly fail (ie 0/10 etc) - 10/10 when working
* Testing today - I got it to work TWICE after a reset and first reboot. after that it stopped working again (I was trying to reproduce the pattern)
* A fritzbox 7530 showed the same behaviour - the router itself was allocated an IPv6 address, but no prefix
* I conclude there's something amiss with pppoe negotiation with giganet & their radius servers providing the prefix - it doesn't seem to be Eero specific
* I've updated them via whatsapp & hope to followup tomorrow (I reported mid-pm friday initially)
 
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