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Anyone on Giganet?

Just a heads up, I've been told by their CS that they're now testing their new fixed IP infrastructure. They're selecting test customers right now, will be testing for a couple of weeks (this was a guess), and then they'll make them available to everyone.

Which is what I'm waiting to switch to them.
 
How much benefit does a refferal code give, if I give a CF a go, giganet is who would probably be my first choice now I think.
 
I had to shut down power over the weekend. When my router came back up, I've been allocated a private IP. Looks like they've switched me over to CGNAT. I've sent an email to support to see if this is a mistake. If not, I'll be switching ISP.
 
I had to shut down power over the weekend. When my router came back up, I've been allocated a private IP. Looks like they've switched me over to CGNAT. I've sent an email to support to see if this is a mistake. If not, I'll be switching ISP.
How did this turn out? Not sure I understand your issue tho. If you have a private IP you're not with CGNAT.
 
installed yesterday not happy from beginning long wait for installation, charge fee £55 on order, customer service slow responding, speed ok but latency ''FTTP'' up to 38ms joke old virgin copper much better 30ms... I think 14 days pass cannot cancel anymore not recommend
 
installed yesterday not happy from beginning long wait for installation, charge fee £55 on order, customer service slow responding, speed ok but latency ''FTTP'' up to 38ms joke old virgin copper much better 30ms... I think 14 days pass cannot cancel anymore not recommend
38ms is way too high. I would be disgruntled too. What's your traceroute like? Are you checking the latency using a wired connection?
 
installed yesterday not happy from beginning long wait for installation, charge fee £55 on order, customer service slow responding, speed ok but latency ''FTTP'' up to 38ms joke old virgin copper much better 30ms... I think 14 days pass cannot cancel anymore not recommend
for fttp, that ping is not right, you using wifi or ethernet>? and do some traceroutes on cmd.

also are you with openreach or cityfibre or giganets own network?
 
$ tracepath google.com
1?: [LOCALHOST] pmtu 1500
1: 192.168.102.1 1.227ms
1: 192.168.102.1 1.112ms 2: 192.168.102.1 1.011ms pmtu 1492 2: lns.ld8.m12.net.uk 37.447ms 3: ge-1-0-1-10.core.ld8.m12.net.uk 38.327ms 4: 195.66.224.125 38.343ms asymm 5
 
The latency is between your router and the LNS. Potentially a backhaul config issue.
Try restarting your router. If that doesn't help then try disabling IPv6 in your router web admin UI.
 
The latency is between your router and the LNS. Potentially a backhaul config issue.
Try restarting your router. If that doesn't help then try disabling IPv6 in your router web admin UI.
ipv6 disabled already did few restarts same, tested 3network 5G 16ms :D
 
Keep us updated on what the Giganet support replies to your ticket. That latency is not acceptable on fttp
 
Keep us updated on what the Giganet support replies to your ticket. That latency is not acceptable on fttp
i agree, on fibre you should atleast be below 10ms, im in London with openreach and i get 2ms (BT).
 
I am in Stevenage 32miles from London what max is acceptable? thanks
my friend is like 35miles away from London and he gets 2ms with Cityfibre/Vodafone. so you should defo getting under 5ms mate.

Before my friend (same person as stated above) had fttp, he had G.FAST with BT and got 4ms ping ^ so yea talk with giganet then if not leave them asap.
 
I am in Stevenage 32miles from London what max is acceptable? thanks
I would agree that 5 ms is the acceptable latency.

A BT line from Stevenage:
Code:
Traceroute to google.com (142.250.179.238), 48 byte packets

1 192.168.1.254 1.476ms 1.01ms 1.037ms
2 172.16.12.109 2.419ms 2.935ms 2.834ms
3 * * *
4 62.6.204.98 AS2856 4.398ms 4.563ms 5.338ms
5 62.6.204.29 AS2856 5.62ms 4.875ms 4.89ms
6 109.159.253.195 AS2856 5.379ms 4.993ms 5.39ms
7 216.239.40.71 AS15169 7.788ms 6.607ms 6.964ms
8 142.251.54.27 AS15169 4.917ms 5.127ms 4.991ms
9 142.250.179.238 lhr25s31-in-f14.1e100.net AS15169 4.721ms 4.525ms 5.235ms
 
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